Sub-Zero EE Error Code: What It Means & How to Fix It

June 18, 2022

Experiencing issues with your Sub-Zero refrigerator can be frustrating, especially when you’re faced with a cryptic error message like the Sub-Zero EE error code. This error code is a common issue for Sub-Zero refrigerator owners, and understanding its meaning can save you time and potential repair costs. In this article, we’ll dive into what the EE error code means, why it occurs, and how you can resolve it effectively. With our simple guide, you’ll have your refrigerator back to optimal performance in no time.

What is the Sub-Zero EE Error Code?

Why the EE Error Code Appears

The EE error code can appear due to various reasons, including:

  • Faulty Temperature Sensor (Thermistor): The most common reason for this error code is a malfunctioning temperature sensor. This sensor is responsible for reading the temperature inside your refrigerator and communicating this data to the control board. When it fails, the refrigerator cannot regulate temperatures correctly.
  • Wiring Issues: If there are loose or damaged wires connecting the temperature sensor to the control board, the signal may be interrupted, resulting in the EE error code.
  • Control Board Malfunction: Occasionally, the control board itself can be faulty. This is the central part that processes the temperature readings from the sensor and adjusts the cooling as needed. A malfunctioning control board may misinterpret the data and trigger the error code.
  • Firmware Glitches: Sometimes, a software glitch or outdated firmware in the control board can cause the EE error code to appear even if all hardware components are functioning correctly.

Step-by-Step Guide to Fix the Sub-Zero EE Error Code

1. Reset Your Sub-Zero Refrigerator

One of the simplest first steps is to reset your refrigerator. This can often clear minor glitches and restore normal operation.

  • Step 1: Unplug your refrigerator from the power outlet.
  • Step 2: Wait for about 30 seconds.
  • Step 3: Plug it back in and observe if the error code reappears.

If the error persists, proceed to the next steps.

2. Check the Temperature Sensor

Inspecting the temperature sensor is critical as it’s the most common cause of the EE error code.

  • Locate the Sensor: Depending on your Sub-Zero model, the sensor is usually found near the evaporator coils.
  • Test the Sensor: Use a multimeter to check the resistance of the sensor. Refer to your appliance’s manual for the correct resistance values based on the current temperature.
  • Replace if Necessary: If the sensor readings are outside the expected range, replace the sensor. Ensure you purchase the correct part specific to your Sub-Zero model.

3. Inspect the Wiring

Faulty wiring can disrupt the communication between the sensor and the control board, leading to the error code.

  • Step 1: Disconnect the refrigerator from the power source.
  • Step 2: Access the wiring harness connected to the temperature sensor and inspect for any visible damage such as fraying or corrosion.
  • Step 3: Secure any loose connections and replace damaged wires as needed.

4. Examine the Control Board

If the temperature sensor and wiring are in good condition, the control board may be the culprit.

  • Step 1: Access the control board, typically located behind a panel on the back of the refrigerator.
  • Step 2: Look for any obvious signs of damage such as burnt components or loose connections.
  • Step 3: If you suspect the control board is faulty, it might need reprogramming or replacing. Contact a professional technician for assistance with this step as it involves complex diagnostics.

5. Update the Firmware

Sometimes, the error code can be cleared with a firmware update.

  • Check for Updates: Visit the Sub-Zero website or contact customer support to see if your refrigerator model has any available firmware updates.
  • Install Updates: Follow the manufacturer’s instructions to update the firmware, which may involve using a USB stick or other methods depending on the model.

Preventing Future EE Error Codes

To avoid encountering the EE error code again, consider the following preventative measures:

  • Regular Maintenance: Schedule regular maintenance checks for your Sub-Zero refrigerator to ensure all components are functioning correctly.
  • Keep It Clean: Dust and debris can accumulate in vents and around components, so keep your refrigerator clean both inside and out.
  • Avoid Overloading: Do not overload your refrigerator, as this can affect airflow and temperature regulation.

Final Thoughts

The Sub-Zero EE error code is a manageable issue with the right approach. By understanding its causes and following our step-by-step guide, you can address the error confidently and ensure your Sub-Zero refrigerator remains in top working condition. If the problem persists despite your efforts, it’s always a good idea to contact us here at Sub Zero Repair Net to prevent any further complications.

Discover how to remedy Sub Zero wine cooler making noise in our next blog. Read it now.

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Sub Zero wine coolers are one of the best investments to ensure that your wine collection is properly stored. If you experience some problems with the unit, don’t hesitate to call Sub Zero Repair to book an appointment for the repair.